Refund Policy

1. 14-Day Money-Back Guarantee

As recommended by our payment partner, Paddle, we offer a 14-day money-back guarantee. If you are a new subscriber and are not satisfied with the "Recipli Plus" service for any reason, you may request a full refund within 14 days of your initial purchase date.

2. How to Request a Refund

To request a refund, please contact our support team by sending an email to support@recipli.net. Please include the email address you used to sign up for your subscription so we can locate your purchase.

All refund requests are processed through our Merchant of Record, Paddle.com, who handles all billing and transactions on our behalf.

3. After the Refund is Processed

Once a refund is issued, your "Recipli Plus" subscription will be canceled, and your account will be reverted to the Free tier. You will lose access to all premium features. Refunds are typically processed within 5-10 business days and will be credited back to your original method of payment.

4. After 14 Days

Refund requests made after the initial 14-day period will be handled on a case-by-case basis and are not guaranteed. If you cancel your subscription after 14 days, you will retain access to premium features until the end of your current billing cycle, and you will not be charged again.

5. Exceptional Circumstances

We may grant refunds in the following exceptional circumstances:

• Technical Issues: If you experienced technical problems that prevented use of the service and we were unable to resolve them
• Billing Errors: Duplicate charges, incorrect amounts, or unauthorized charges
• Service Outages: Extended periods of service unavailability (24+ hours)
• Cancellation Issues: If you cancelled before the billing date but were still charged
• Feature Unavailability: Core features described at purchase are no longer available

6. Refund Timeline

7. Exceptions

Refunds will not be granted in the following cases:

• Change of mind after using the service for more than 14 days
• Disagreement with recipe suggestions or meal plans
• Subscription cancelled due to violation of Terms of Service
• Requests made more than 60 days after purchase
• Previously issued refunds for the same subscription

8. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of the Services after any changes constitutes acceptance of the new Refund Policy.

9. Contact Us

If you have any questions about this Refund Policy or need assistance with a refund request: